
	About Mediatel Data

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Our Mission

Established in 1996, Mediatel Data Company has demonstrated a commitment to developing powerful CTI - Computer Telephony Integration (Call Center Solutions, IVRs, CTI, etc on dialogic boards) applications across a variety of business environments, looking for a business-to-business relationship for the long term.

With our modular, building-block component products applications, you can move quickly to benefit from innovative business communications solutions that meet the evolving demands of users.

After the sale, Mediatel Data focuses on your support with an array of technical support, consulting, and training services. These services let you use our depth of experience and expertise in all aspects of CTI technology. Your net result is a shorter time to market and savings in your research and development budget.

In the past's year, Mediatel Data engineers have implemented hundreds of applications in the field of computer telephony. Developing major relationships with leading companies, Mediatel Data assures you with the right level of competency.

Call Center Solutions

Media Call Center includes the features you want to save money, improve productivity, and improve customer relations. The Media Call Center fuels your business by:

Decrease operating costs
Increase your productivity
Increase agent efficiency
Clear understanding about your customers' needs
Changing your image on the market
Differentiating from competition
More flexibility and support for your current and future products/services
Support in launching new products/services
Revealing you realistic and accurate information on the market

Our Commitment

With over nine year of experience, we are strongly qualified to assist your company through each stage of your customer relationship management system lifecycle: